What We Do

Services We Offer


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The world of international supply chains involves a myriad of unknown risks and challenging regulations.

At Wagtech we place great importance on the technical advice, training support we give to both our existing and prospective customers.

Whatever your requirements are in the field of heavy metals analysis, water quality testing, or general environmental monitoring, we can provide expert advice from our team of in-house specialists.

These resources are augmented by our extensive contacts with universities and research institutes globally.

Technical sales advice is always available from the point of initial enquiry, to advise on the best equipment for the required application, from compact field-testing kits to laboratory-installed instrumentation. We can provide comprehensive guidance on the selection of appropriate accessories and consumables for your application.

Extensive training on our full range of instruments is always available, from online training sessions delivered remotely by our team, to one-to-one training offered either at our local offices or on site at your location to include your full team.

After-sales support, including a comprehensive technical support and instrument service/repair provision, is provided by our team of acknowledged expert scientists and engineers working in Malawi.

We take great pride in the fact that we offer a complete package to our customers, to ensure the continued long-term sustainability of our products.

Our office is always open to offer any assistance and support after the products have been delivered, installed, commissioned and training conducted.

  • Warranty repairs/ replacements can be quickly arranged
  • Spare parts consumables and accessories are often held in stock for the more common items, to ensure the quickest possible dispatch to avoid lengthy down-time of equipment.

However, it is the Aftersales Service and Support offered by Wagtech Limited that has really made us stand out from the crowd.

When it comes to service, we ensure we put our customer First.

After Sale Service

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